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Hotel · Naples · Campania

Eurostars Hotel Excelsior

A grand 4-star hotel on Naples' seafront promenade, with classic interiors, updated rooms, and a rooftop terrace facing the bay.

  • Seafront location on Via Partenope
  • Roof terrace breakfast with bay views
  • Close to Castel dell'Ovo and the harbour
8.8 Great 3603 reviews Booking.com 8.8 · 3603 reviews

About

Eurostars Hotel Excelsior

Eurostars Hotel Excelsior sits directly on Via Partenope, Naples' waterfront boulevard, a short walk from the harbour and within easy reach of the historic centre. The hotel combines a traditional grand-hotel feel with recently updated rooms, many of which face the bay.

Public areas include a restaurant, a bar and lounge, and a sun terrace. The rooftop breakfast room is a recurring highlight, with views across the water to Vesuvius and, on clear days, Capri. A 24-hour reception, luggage storage, and tour assistance are available.

  • Non-smoking rooms
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Seafront position on Via Partenope — The hotel sits directly on Naples' waterfront promenade, within walking distance of the harbour and Castel dell'Ovo.
  • Rooftop breakfast with bay views — Breakfast is served on a terrace overlooking the Bay of Naples, with many guests calling it a highlight of their stay.
  • Comfortable, updated rooms — Rooms are described as spacious and comfortable, with modern amenities set within a classic hotel building.

Worth weighing

3 to weigh
  • Rooms and cleanliness rated lower than other categories — While generally positive, guest feedback suggests that some rooms may feel dated or less pristine than expected for the price.
  • No pets allowed — The hotel does not accept pets, which may be a consideration for travellers with animals.
  • Price point is high — Several guests note that the hotel is expensive, even if they feel the experience justifies the cost.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Room

  • 2 Double beds,1 Double bed,1 King-size bed
  • Smoking
  • Shower
  • Private bathroom
  • Non-smoking

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Room & comfort

  • Air conditioning
  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities
  • Safe deposit box

Food & drink

  • Restaurant
  • Bar/ Lounge area
  • Sun terrace
  • Welcome drink

Services

  • 24-hour reception
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Babysitting/Child services
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Wellness & leisure

  • Fitness centre
  • Jacuzzi
  • Leisure/ TV room

Accessibility

  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Lift

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 3603 reviews

Guest-rated 8.8/10 from 3,603 reviews

Booking.com · 8.8 · 3603 reviews
Rooms and cleanliness7.0
Location9.0
Dining8.0
Price and service7.0
8.8Verified guest

“The hotel is excellent and well located, with wonderful views over the Gulf of Naples. It looks a bit old-fashioned, but the rooms have been refreshed and are very comfortable. The included breakfast is superb.”

8.8Verified guest

“Great service and a lovely room. The roof-top breakfast room with its view of the Bay of Naples was beautiful.”

8.8Verified guest

“A marvellous location, ideal for visiting the small island fortress.”

8.8Verified guest

“Great view, location, lunches, and comfort.”

8.8Verified guest

“A fairly clean property with nice design and a delicious continental breakfast served with spectacular views. The location is excellent, right on Via Partenope.”

8.8Verified guest

“Great location, easy to reach on foot from the port.”

04 — Location

Getting around Naples

The property sits in Naples.

By the harbour: The hotel faces the small marina and Castel dell'Ovo, where you'll find a string of restaurants and cafés along the water.

Historic centre: Piazza San Gaetano is about a 25-minute walk away, taking you into the heart of Naples' old town.

Via Partenope 48, Naples, Campania, 80121, Italy

Open in Google Maps

05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
134 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is between 11:00 and 12:00.

Are pets allowed at the hotel?

No, pets are not allowed at Eurostars Hotel Excelsior.

Is there parking available?

The hotel does not list parking as an amenity, so you may need to use public parking nearby.

Does the hotel have air conditioning?

Yes, air conditioning is listed among the hotel's amenities.

Is breakfast included in the room rate?

Several reviews mention that breakfast is included in the fare, and it's served on the rooftop terrace with bay views.

Are there rooms for guests with disabilities?

Yes, the hotel offers rooms and facilities for disabled guests, including wheelchair access.

The bottom line

For travellers who want to wake up on the Naples waterfront with a view of the bay, Eurostars Hotel Excelsior delivers a classic, comfortable stay with a standout rooftop breakfast. It's not the most budget-friendly option, and the rooms aren't uniformly modern, but the location and service earn strong marks.

8.8Best for seafront views and a memorable breakfast.

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